| Frequently
Asked Questions |
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| We
value our loyal customers a lot and
therefore we have added the following
guidelines should you have any problems
with the RealExams site. We have tried
to answer most support questions here,
but if you still require, you are welcome
to use the Contact
Us page and we will respond in our
earliest. |
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RealExams
Q&A with Explanations |
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RealExams
Study Guides |
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RealExams
Audio Exams |
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RealExams
Interactive Testing Engine |
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| General
Questions |
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|
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RealExams
Q&A with Explanations |
| What
is your product? |
| RealExams
offers tests exactly for what you will
Interactive Testing Engine in the testing
center. That means that you will get
the best access possible for all certification
exams and you will be amazed at the
practical knowledge you will have of
the RealExams. Pass the official test
on your first try. |
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| Do
your tests have all that I need to pass
the official test? |
| Yes.
We constantly scour the official tests
to ensure our tests are as real as you
will Interactive Testing Engine them
in the testing center; no surprises!
This is why we guarantee. The best trainers
and professionals in the world under
the watch eye of RealExams prepare absolutely
correct answers and explain concepts
where needed. RealExams tests are the
only preparation you need to pass the
official test on your first try. |
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| How
are your tests different from your competitors? |
| There
are many unique advantages to RealExams.
Our tests are not glorified Actual-Answers
like our competitors try to sell you,
which often have incorrect answers or
questions types that you will not even
Interactive Testing Engine on the official
test. We provide 24x7 online access
to download all your tests in PDF format.
In addition to these reasons, there
are many others, including our verified
correct answers, strict privacy policy
and low prices. Our competitors offer
none of these valuable features. You
can be confident that when you buy from
RealExams, you are buying from the industry's
#1 source for guaranteed certification
at a low price. And RealExams knows how
to get you certified in any certification
you choose from among the most popular
vendors. |
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| What
does each file include? |
| Each
test includes every question type you
will Interactive Testing Engine on the
official test, with the correct answers
marked and most tests provide a reasoning
behind the correct and incorrect answers.
This means you will Interactive Testing
Engine the question, any exhibits that
accompany the question, each possible
answer, and then a list of the correct
answers for an absolute true picture
of how to pass the actualtests. |
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| Which
formats do you offer tests in? |
| We
offer tests in PDF format. You don’t
need any special software other than
Adobe Acrobat Reader Version 5 or higher.
No need of any authorization code or
any thing else. PDF which are downloaded
as zip files. RealExams may provide other
methods in future if there is a bigger
demand. |
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| Do
I get free updates to tests I have purchased?
If so, how? |
| Yes.
You receive free updates to RealExams
exams for 1 year. You can access tests
you purchase, which include the latest
updates, at any time by logging in using
your email and order number. |
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RealExams
Study Guides |
| What
exactly is in your StudyGuides? |
| All of our
StudyGuides are designed to ensure that
you have the required knowledge to pass
the exams on the first attempt. They
consist of detailed explanations of
the concepts that are tested in the
exam. |
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RealExams
Audio Exams |
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| What
are Audio Exams ? |
| Audio
Exams are study guides in audio format.
These are recorded in mp3 format. There
are no questions and answers in these
audio exams. |
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Are your Audio Exams enough to pass
the exams? |
| To
pass Certification exams as well as
learn the material needed for those
exams, you will need to work with the
products. Our Audio Exams are strictly
designed to help you retain key points. |
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How long are the Audio Exams? |
The
times for the exams are as follows:
70-210 - 48 minutes
70-215 - 60 minutes
70-216 - 37 minutes
70-217 - 35 minutes
70-218 - 47 minutes
70-219 - 44 minutes
70-220 - 35 minutes
70-221 - 62 minutes
70-222 - 33 minutes
70-244 - 26 minutes
70-270 - 87 minutes
70-290 - 37 minutes
70-291 - 32 minutes
70-292 - 25 minutes
70-293 - 44 minutes
70-294 - 41 minutes
70-296 - 47 minutes
70-297 - 71 minutes
220-301 - 70 minutes
220-302 - 60 minutes
N10-002 - 71 minutes
SK0-001 - 67 minutes
SY0-101 - 48 minutes
XK0-001 - 90 minutes
640-801 - 35 minutes |
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Do you guarantee that I will pass
the exam? |
| No,
Since our Audio Exams are designed to
be an addition to your other study resources,
we do not guarantee that they alone
will allow you to pass the exams. |
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What do I need to be able to listen
to your study guides? |
| Our
Study Guides are in MP3 format, you
will need an MP3 player. We recommend www.winamp.com |
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Why am I having problems listening
to your online demos? |
| Our
online Demos are in MP3 format, you
will need an MP3 player. We recommend www.winamp.com |
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How can I get my study guides delivered
on CD ROM's? |
| You
will be given an option after you purchase
your study guides to choose CD ROM delivery.
There is an additional charge for CD
ROM delivery which includes CD's and
shipping. |
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RealExams
Interactive Testing Engine |
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| Why
uses Interactive Testing Engine? |
| The core
reason to use Interactive Testing Engine
is it contains 100% actual exam questions
with detail explanation and references.
It is designed exactly on examination
pattern. Interactive Testing Engine™
includes at least 8 different and latest
types of questions those help you simulates
the actual exam environment before appearing
in the exam. Learning mode helps for
preparing exam with the help of other
supporting materials such as Show Correct
Answer option and etc and to reduce
your weakness, to grill you on timelines,
to hone your skills. |
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| Tell
me something about Interactive Work
Area? |
| In the past
exam were only conduct in MCQ's pattern
and you had to select the correct answer
only. As Venders have change their exam
pattern to reflect these changes we
have provided with a Work Area in which
you can Enter Values, Select the Correct
Options and Check the Important Checkboxes. |
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| What
is the Exam Exhibits? |
| To demonstrate
the Question, Question Explanation and
References in greater detail we use
exact question related Images extracted
from actual environment. These exhibits
further clarify the Question and its
explanations |
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| How
Can I Check the History of my Exams? |
| You can
check the History of Exam Conduction
which reflects your performance in previous
exam. Every time you End an exam it
stores your result in History for previous
self assessment. There is a “Show
History” button on Mode Selection
page from that button you can see your
previous exam history. |
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If
I purchase an exam and new update of
the same exam will be
released by Vender or Changes has been
made in the exam, in such a situation
do I need to purchase a new Exam Again? |
| Actually
it depends upon the type of subscription
you have. if your subscription has not
been expired yet then you don’t
need to purchase it again rather the
new update will be freely available
for you. On the other hand if your subscription
has expired for the exam then you will
have to purchase the new update of exam. |
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| System
Requirements? |
- OS:
Windows 2000, Windows 98, Windows
ME, Windows NT, Windows XP
|
- Microsoft
Windows NT 4.0 requires Service
Pack 6a.
|
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| Software
Requirements? |
Microsoft
Dot NET Frame Work |
| Download
link1 |
| Download
link2 |
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| Microsoft
Data Access Component |
| Download
link1 |
| Download
link2 |
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|
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| I
purchased before Nov-09-2005, and i
don't have password to logon. |
| All
customers who purchased before Nov-09-2005
can use their order number as password.
Now you can also change your password. |
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| Can
I purchase individual exam? |
| We
only offer package deal, we do not offer
individual exam. |
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| How
secure is ordering? |
| All
orders are handled by a trusted 3rd-party
credit card processor which uses the
strongest level of SSL encryption possible. |
| |
| What
is the ordering process? |
| On
purchase page, fill in your valid email
address, then click on Checkout button.
You will be redirected to the Payment
page for credit card processing. Fill
in the correct information on payment
page for successful transaction. |
| |
| Credit
Card is declining |
It
is recommend to contact your credit
card company first, to determine if
there is an issue with the provider
that can be resolved. If your credit
card company denies declining any charge,
then your card was declined by our Payment
Processor's risk management system.
This is a separate authorization system,
so we cannot provide any information
regarding the decline. You may try using
a different credit card or allowing
24-48 hours to lapse before making another
attempt.
Unfortunately, ClickBank cannot override
any decline or process transactions
manually.
We know it can be frustrating. Accepting
credit cards over the internet is a
dangerous business. For us and our clients,
it is better that we are on the side
of caution. Other services may have
a less stringent security system and
therefore may also incur a higher percentage
of fraud, which can be costly. We do
our best to protect our clients from
this.
For more detail, contact our payment
processor at http://www.clickbank.com |
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| Do
you give any discount if I re-order
product ? |
| We
offer special deal to our returning
customers. Now you can always re-order
for only $59 and get access to the world
leading certification exams for another
one year. Visit Member
Zone to re-order the product. |
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| I
do not have a credit card, how can I
purchase tests from RealExams.net? |
| On
payment page, select pay by eCheck option,
and then follow the instructions. |
| |
| Do
you share or release my information
with anyone? |
| Absolutely
not. RealExams is dedicated to your privacy.
Since we only have your email address,
even our employees do not know your
details. RealExams also does not share
any private information with any party. |
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| What's
all of this talk about guaranteed certification? |
| Using
our products, we guarantee you will
pass the official test on your first
try. |
| |
| I've
forgot my password, what do I do? |
| Click Lost
your password ? link at home page
to get your account details. |
| |
| Email
address and password does not work |
| Due
to infrequent errors or delayed payment
confirmation from processor, your order
may not be processed into our database
timely or correctly. This will give
you the failure page, since we could
not verify your credentials. If you
definitely got an email from clickbank.com
approving your order, the best way to
resolve this is to go to our contact
us page, then copy paste the text
of that confirmation email from clickbank.com
and we will add your order number or
correct whatever is missing. But please
do not forget to send us original text
of the clickbank.com email that you
would have received after the successful
purchase. |
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| Updates
Available |
| Based
on trends, some files are updated or
checked for correctness more often than
others. Even if no new question numbers
are added, all answers and explanations
are verified each week by different
experts. Sometimes an explanation may
be altered or maybe wording of question.
So the dates you Interactive Testing
Engine on download page reflect the
last time files were looked at by an
expert and verified to be the most current
based on current actualtests trend. |
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| Do
you offer Sample products ? |
| Yes,
we do offer sample products. Kindly
visit Samples page to download free samples. |
| File
Sizes are Big |
| Since
some of the files have fairly good number
of images, the download size may be
upwards of 3 MB. So on a 56K modem,
you can expect 1MB file to download
in 7-8 minutes. If file size is bigger,
calculate accordingly. If you have high
speed connection, of course download
speed would be faster. |
| |
| My
question is not listed in FAQ page,
who will answer? |
| If
you still have more questions that need
to be answered, you are welcome to use
our Contact
us page and the tech support will
write back in due time, normally within
18 hours and maximum 48 hours. |
